Privacy Policy

Envoy Business Development (“Envoy,” “we,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA).

What is personal information?

Personal information means information about an identifiable individual. This may include your name, contact details, business information, and any other information you choose to share with us in the course of an inquiry or engagement.

What personal information do we collect?

We collect only the personal information that is reasonably necessary for our work, which may include:

Name and contact information (such as email address and phone number).
Business or professional information you choose to share.
Information provided through website forms, email, or conversations.
Notes created during coaching, discovery, or review sessions.

We do not collect personal information indiscriminately.

How do we collect personal information?

We collect personal information directly from you when you:

Contact us through our website.
Complete a form or onboarding questionnaire.
Communicate with us by email or phone.
Engage in coaching or discovery conversations.

Why do we collect and use personal information?

We collect and use personal information for purposes that a reasonable person would consider appropriate, including:

Responding to inquiries
Preparing for and delivering coaching, discovery, and review services
Creating summaries or frameworks discussed with you
Managing administrative, billing, and scheduling matters
Improving how we deliver our services

We do not use your personal information for purposes unrelated to our work with you.

Use of AI-assisted tools

Envoy may use AI-assisted tools to help summarize conversations, identify themes, or support preparation and documentation. These tools are used carefully and as an aid to efficiency and clarity—not as a replacement for human judgment. Personal information is handled in accordance with this Privacy Policy.

Disclosure of personal information

We do not sell or trade personal information.

We may disclose personal information only:

With your consent
Where required or permitted by law
To trusted service providers (such as secure software tools) strictly as needed to support our work

Any third parties we use are expected to protect personal information appropriately.

How do we protect personal information?

We take reasonable steps to protect personal information against loss, unauthorized access, disclosure, or misuse. This includes administrative, technical, and organizational safeguards appropriate to the sensitivity of the information.

How long do we retain personal information?

We retain personal information only as long as necessary to fulfill the purposes described above or as required by law. Information that is no longer required is securely deleted or anonymized.

Access and correction

You have the right to request access to your personal information and to request corrections if you believe it is inaccurate or incomplete, subject to limited legal exceptions.

Questions or concerns

If you have questions about this Privacy Policy or our privacy practices, or wish to request access to your personal information, please contact:

Kim Nunney
Envoy Business Development
Email: kim@envoybizdev.com

Changes to this policy

This Privacy Policy may be updated from time to time. The most current version will always be available on our website.