Effective Date: Feb 1st 2026

These Terms of Service & Website Use ("Terms") govern your use of the Envoy Business Development website ("Website") and any coaching, advisory, facilitation, development, or related services provided by Envoy Business Development ("Envoy," "we," "us," or "our").

By accessing this Website or engaging our services, you agree to these Terms.

1. Nature of Services

Envoy provides coaching, structured reflection, facilitation, advisory support, and development services to business owners and leaders.

Our work may include:

Discovery conversations
Clarity sessions
Review sessions
Written summaries and frameworks
Ongoing coaching engagements
Development or advisory support

Our services are designed to support reflection, decision-making, planning, and implementation.

Envoy does not provide legal, financial, accounting, medical, or psychological advice. Any decisions made remain solely your responsibility.

2. Client Responsibility

You acknowledge and agree that:

You are the expert in your own business, context, and decisions.
You retain full responsibility for all decisions and actions taken.
Envoy does not make decisions on your behalf.
Results depend on many factors outside Envoy’s control.

Coaching is a collaborative process. Its effectiveness depends on engagement, follow-through, and external variables beyond our influence.

3. No Guarantees

Envoy aims to provide thoughtful, high-quality support. However, we make no guarantees regarding:

Business performance
Financial outcomes
Revenue or profitability
Operational improvements
Specific results or changes

All services are provided without guarantees of outcome.

4. Fees and Payment

Fees will be agreed in advance of engagement.

Discovery Engagements are typically offered for a fixed, upfront fee. Ongoing coaching or project work may be arranged on a session or cadence basis.

Unless otherwise agreed in writing, payment is due upon completion of a single session or as specified in the engagement agreement.

Cancellation, rescheduling, and invoicing terms will be communicated prior to engagement.

5. Confidentiality

Envoy treats client information and conversations as confidential, subject to legal requirements.

Further details are outlined in our Confidentiality Statement, which forms part of these Terms.

6. Intellectual Property & Use of Materials

All materials created by Envoy — including but not limited to frameworks, written summaries, templates, methods, proprietary processes, tools, visual models, and supporting documents — remain the intellectual property of Envoy unless otherwise agreed in writing.

You are granted a non-exclusive, non-transferable license to use materials provided to you for your internal business or personal use.

You may not:

Republish Envoy materials publicly without written consent
Sell or sublicense Envoy materials
Reproduce Envoy proprietary methods for commercial redistribution

You retain full ownership of your own business information, data, and decisions.

This intellectual property protection applies to:

Website content
Downloadable documents
Materials shared during coaching engagements
Emails and written summaries
Any content created and shared in the course of our work together

7. Website Use

The content on this Website is provided for general informational purposes only. It does not constitute professional advice and should not be relied upon as such.

You may view and download materials for personal or internal business use only.

You may not:

Copy or republish Website content for commercial purposes
Modify or reproduce content for redistribution
Misrepresent your relationship with Envoy

We reserve the right to modify or remove Website content at any time.

8. Cookies & Data

This Website may use essential and functional cookies to support performance and user experience.

For full details on how personal information is collected, used, and protected, please refer to our Privacy Policy.

By using this Website, you consent to the use of necessary cookies as described in our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, Envoy shall not be liable for any indirect, incidental, consequential, or special damages arising from:

Use of our services
Reliance on Website content
Business decisions made following coaching or advisory sessions

Our total liability, if any, shall not exceed the total fees paid for the specific engagement giving rise to the claim.

10. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

11. Changes to These Terms

Envoy may update these Terms from time to time. The most current version will be posted on this Website.

Continued use of the Website or services constitutes acceptance of any updated Terms.

12. Contact

If you have questions about these Terms, please contact:

Kim Nunney
Envoy Business Development
Email: kim@envoybizdev.com

Terms of Service & Website Use